Compassionate Customer Service

How do we feel about helping others? The answer to this question has a profound impact on the type of customer service specialist that we are, and that’s where it starts. It goes far beyond answering calls and emails. We want to make a connection with those that we encounter every day. 

Why do we care about how the customer feels about us? How the customer feels about us will determine whether they will return for more of our services. Not only that, if a customer has a bad experience, more than likely, the word will get out. Therefore, we emphasize the importance of being kind, genuine, professional and responsible.  

Agape Communications LLC is a business with heart. It is great to have talent and skill, but the most important thing a customer looks for and what will leave a lasting impression is letting them know that we care about them. We are customers too and want the representatives that we interact with to hear us and understand our situation so that our issue can be resolved quickly. We expect all our customer service specialists to be the same with our customers. When you can relate to what a customer goes through, they are more receptive to you and you feel more empowered to help resolve their concerns. 

Agape provides exceptional customer service by making phone sales and addressing customer concerns with compassion. We ensure that our interactions with our customers are pleasant, professional,  and provide solutions to our customer's problems.

We go out of our way to analyze each situation our customers have and ensure that they are completely satisfied after their interaction with us.